---
title: "Audit log for your AI customer service — Dazza help"
description: "See who published a new version, changed a workflow, connected a channel or deleted a customer’s data. Filter the Dazza audit log by person, type and date."
url: https://dazza.io/help/audit-log
updated: 2026-10-27
---

# See who changed what in the audit log

Every change your team makes, and everything Dazza does on its own, in plain words and filterable by person, type and date.

*1 min read · Updated 27 Oct 2026 · 3 sections*

The audit log lists everything that changed in your workspace, newest first. Only admins can see it.

Open it from **Settings → Data and privacy → Open the audit log**.

## What you’ll see

Each event is one line in plain words, grouped by day:

- **Sam published version 12**, with the parts of the agent that changed.
- **Wills switched “Book a call” to Live.**
- **Dazza handed a conversation to the team because it couldn’t answer.**
- **An email reply bounced.**

Events from a person show their name. Events Dazza did by itself, such as handing over, running a workflow or re-reading your website, show Dazza. Hover over a time to see the full date. **Open** takes you to the conversation, workflow or setting it’s about, if it still exists.

## Filter it

- **Person:** one member of your team, or Dazza for automatic events.
- **Type:** agent, knowledge, workflows and tests, conversations, customer data, email, messaging channels, connections, workspace and setup, or team emails.
- **From** and **To:** days in your workspace’s time zone.

Results show 50 at a time. Use **Older** and **Newer** to move between pages.

## Customers’ personal data

The log records that something happened, not the customer’s details. When you [delete a customer’s data](https://dazza.io/help/contacts-and-data-rights), the log keeps a line saying it was deleted and how much went, and removes their email address from older events about them.