---
title: "Keep your AI agent’s knowledge up to date — Dazza help"
description: "Dazza re-reads your website daily or weekly and imports your help centre from Zendesk, Intercom, Freshdesk and more, adding new articles as they appear."
url: https://dazza.io/help/keep-knowledge-current
updated: 2026-10-27
---

# Keep knowledge up to date

Re-read your website daily or weekly, import your help centre, keep Notion, Google Drive and Confluence in sync, and what happens when a page changes or disappears.

*1 min read · Updated 27 Oct 2026 · 4 sections*

Your website changes. Dazza can re-read it for you, so answers keep up.

## Choose how often

In **Knowledge**, set **Keep up to date** to **Daily**, **Weekly** or **Off**. Weekly is the default.

On each check, Dazza:

- Re-reads your web pages in the background.
- Looks for new pages on every site or help centre you imported whole, and adds them.
- Checks Notion, Google Drive and Confluence, if you’ve connected them. Only pages edited since the last check are read again; new pages under what you picked are added, and pages deleted, unshared or no longer picked stop being used.

Q&As, pasted text and uploaded files only change when you change them.

## While pages are re-read

- Answers keep working as normal.
- If a page can’t be read for a moment, Dazza keeps the last good copy.
- If a page has gone for good (a 404 or 410), Dazza stops using it and it shows as *Failed*.

To start a check straight away, press **Refresh everything now**.

## Import your help centre

In **Knowledge**, open the **Help centre** tab and paste your help centre’s address. It works with:

- Zendesk
- Intercom
- Freshdesk
- Crisp
- Help Scout
- Document360
- Any help site with a sitemap

Only articles under the address you paste are imported. For example, paste `help.yoursite.com/en` to import only the articles under `/en`.

New articles are added automatically on each check. Zendesk help centres are read through Zendesk’s public list of articles.

## More

See [Add and manage knowledge](https://dazza.io/help/knowledge) for everything else you can add.