---
title: "AI chatbot for charities and non-profits — Dazza"
description: "For charities and non-profits: Dazza answers supporters from your site, shares donation and sign-up pages, and passes volunteering and fundraising enquiries on."
url: https://dazza.io/solutions/charities-and-non-profits
---

# Supporters answered. Staff time saved.

Donations, volunteering, events and the help you offer. Dazza answers supporters and the people you help from your own site, shares your donation and sign-up pages, and passes volunteering and fundraising enquiries to the right person. There are no charity templates yet, so charities start from the any-business templates and the newsletter link, renamed.

- **Links**: To donate, sign up and volunteer
- **Rules**: For sensitive conversations
- **Any**: Language people write in
- **Unlimited**: Seats for staff and volunteers

## For supporters, and the people you help.

Donations, events, volunteering and your services. Dazza answers from your site and sends offers of help where they’ll be taken up.

[See it in the demo](https://dazza.io/#demo)

## Ready on day one. Yours to change.

There are no charity templates yet. These start from the any-business and publisher templates, renamed to fit.

### Donate

A link workflow with your donation page as the button.

### Volunteer enquiry

Pass an enquiry to the team, with availability and area added.

### Your fundraiser

Submit a story or event, renamed: the event, date and fundraising page.

### Regular giving changes

Subscription problem, with your own options: change, pause or stop.

### Newsletter sign-up

A button to your mailing list sign-up.

### Guidance for hard moments

Rules that give your helpline and hand over when someone needs a person.

## Careful words. A person when it matters.

Some people come to you at a hard moment. Write guidance for those conversations: what to say, which helpline to give and when to hand over to a person. Add topics Dazza should politely decline. It answers only from your own content, cites it, and says when it doesn’t know.

- Guidance for chat, email or both
- Topics to avoid, declined politely
- Handover to your team, with a summary

[Guidance in the agent studio](https://dazza.io/product/agent-studio#guidance)

## Charities & non-profits, answered.

Anything else? [Ask us](https://dazza.io/contact).

### Can people donate in the chat?

No. Dazza shows a button to your donation page, and the payment happens there, with your usual provider.

### Can it handle sensitive conversations?

It follows the guidance you write: what to say, which helpline to give and when to hand over. It isn’t a substitute for trained staff, so make handing over easy.

### Can volunteers use the inbox?

Yes. Every plan includes unlimited seats, so staff and volunteers can all take over conversations and reply.