Add the chat to Wix

To add an AI chatbot to Wix, add Dazza’s one line of code in your site dashboard under Settings → Custom Code, on all pages, placed at Body – end. Wix runs custom code on published sites with a connected domain.

Before you start

• Copy your line. It’s in Settings → Install in Dazza, with your agent’s key already in it:

<script src="https://app.dazza.io/widget.js" data-agent="dz_…" async></script>

• Publish your agent. The chat button only appears once your agent has a published version.
• Publish your Wix site and connect a domain. Wix only runs custom code on a published site with a connected domain.

Add it in Custom Code

These steps follow Wix’s guide for sites made with the Wix Editor.

1. Open your site’s dashboard and go to Settings.
2. In the Development & integrations section, click Custom Code.
3. Click + Add Custom Code at the top right.
4. Paste your line into the code box and name it, such as “Dazza chat”.
5. Under Add Code to Pages, choose All pages, and load it on each page your visitor opens.
6. Under Place Code in, choose Body – end.
7. Click Apply.

If the code runs again on a later page, the chat notices it’s already there and carries on, so the conversation stays put.

Check it’s working

1. Open your live site, on your own domain, in a new private window.
2. Look for the chat button in the bottom corner, and ask it a question.
3. In Dazza, Settings → Install shows Installed and the address the chat was last seen on.

The Wix Editor’s preview doesn’t show it, so always check on the live site.

Common problems

What you see	What to do
No chat button anywhere	Publish your agent in Agent. Settings → Install says so if it isn’t live yet.
Nothing on the site at all	Check the Wix site is published and has a connected domain, then republish it.
No chat on your own domain	If you’ve listed Allowed websites in Settings → Install, add your domain. Subdomains are included.
The code was blocked	Wix’s security checks can block some snippets. Check the code is exactly the line from Settings → Install, then tell us if it’s still blocked.
The chat appears twice, or not at all	You may have added it in two places, such as Custom Code and an embed. Keep the Custom Code one only.
Nothing loads and the code looks odd	Some editors turn straight quotes into curly ones. Copy the line again from Settings → Install.

Next

• Add the chat to your website covers the options, such as the chat’s position and label.
• For bookings, see bookings and appointments.